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Invite a team member

Add a new user to your Kubo practice and choose whether they log in with email or username.

You can invite new team members from Settings → Team.

Invite a team member

  1. Go to settings

  2. In the left sidebar, click Team.

  3. Click + Invite (top right).

  4. Fill out the invite form (name, role, offices, etc.).

  5. Choose how they will log in:

    • Login via email

    • Login via username

  6. Click Save to send the invite.


Login options explained

Login via email

  • The user will receive an email invitation.

  • They’ll follow the link in their email to set their password and finish joining.

Login via username

  • Kubo will generate a temporary password for the user.

  • Share the temporary password with them securely.

  • The user will be prompted to reset their password on their next login.


Troubleshooting

  • They didn’t receive the email invite

    • Ask them to check spam/junk and confirm the email address was entered correctly.

  • I don’t see the Invite button

    • You may not have permission to invite users. Ask a practice Admin/Owner to invite on your behalf.


Still need help?

If this didn’t solve your problem, reach out to us in chat or support and we’ll be happy to help.

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